Responsible Gaming
Our Commitment to Safe Gaming
At benmetcalfe.co.nz, we are committed to promoting responsible gaming practices. Online pokies should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. We encourage all players to gamble within their means and to seek help if gambling becomes a concern.
Age Verification
Online gambling in New Zealand is restricted to individuals aged 18 years and over. It is your responsibility to ensure you meet the legal age requirement in your jurisdiction before accessing any gambling services. LeoVegas and all affiliated operators verify player age during account registration.
Warning Signs of Problem Gambling
If you recognize any of the following signs in your own behavior, please seek help immediately:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity from family, friends, or partners
- Neglecting work, study, or family responsibilities due to gambling
- Experiencing anxiety, stress, or mood changes related to gambling
- Borrowing money or using savings to fund gambling
- Unsuccessful attempts to cut down or stop gambling
- Lying about the extent of your gambling involvement
- Using gambling to escape problems or negative emotions
- Losing interest in other hobbies and activities
Self-Help Tools & Responsible Gaming Features
Most reputable online casinos, including LeoVegas, offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a chosen timeframe (daily, weekly, or monthly)
- Loss Limits: Restrict the maximum amount you can lose during a specified period
- Reality Checks: Receive periodic reminders of how long you've been playing and how much you've wagered
- Time Limits: Set a maximum session duration before automatic logout
- Self-Exclusion: Temporarily or permanently exclude yourself from playing at the operator
These tools are available in your account settings and can be adjusted or disabled at any time through responsible gaming options.
Support Organizations & Resources for New Zealand
If you need support with problem gambling, the following organizations provide free, confidential assistance:
New Zealand Resources
- Problem Gambling Foundation (Te Hiringa Manukau): Free helpline 0800 664 262 | www.pgf.nz
- Gamblers Anonymous Aotearoa New Zealand: Peer support meetings across NZ | www.gamblersanonymous.org.nz
- Samaritans NZ: Crisis support 0800 726 666 | www.samaritans.org.nz
International Resources
- GamCare (UK): www.gamcare.org.uk
- GamStop (UK Self-Exclusion): www.gamstop.co.uk
- Gambling Help Online (Australia): www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (USA): www.ncpgambling.org
Take Action Today
If you believe you or someone you know may have a problem with gambling, please reach out for help immediately. Problem gambling is treatable, and support is available. You are not alone.
Contact the Problem Gambling Foundation Helpline: 0800 664 262 — available confidentially, free of charge.
Last updated: 2026. Responsible gaming information provided by benmetcalfe.co.nz in partnership with LeoVegas. This content is for informational purposes and does not replace professional medical or psychological advice.